Terms and Conditions
Welcome to Shimla Cabs (https://shimlacabs.com). By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making any booking or inquiry.
1. Booking Policy
- All bookings must be made through our website, WhatsApp, or via direct call.
- Advance confirmation is required for outstation and custom tours.
- Rates are subject to availability and may vary during peak seasons or holidays.
2. Inclusions and Exclusions
- Prices mentioned include fuel, driver charges, and parking at designated locations.
- Any tolls, state taxes, or entry fees not explicitly mentioned are to be borne by the customer.
- Night charges (if applicable) will be extra and communicated in advance.
3. Responsibilities of Passengers
- Customers are expected to maintain vehicle cleanliness during travel.
- Any damage to the vehicle interior or exterior caused by the passenger will result in applicable charges.
- Smoking, drinking, or carrying illegal substances is strictly prohibited.
4. Delay and Cancellation
- Shimla Cabs reserves the right to cancel any booking due to unavoidable circumstances (e.g., weather, road closures, or driver illness).
- Customers must notify at least 24 hours in advance for any schedule changes or cancellations.
- Refunds, if applicable, are processed according to our Refund Policy.
5. Liability Disclaimer
Shimla Cabs shall not be held responsible for any loss, injury, delay, or inconvenience caused during the journey. Passengers are advised to take necessary precautions and travel insurance if required.
6. Modifications
We reserve the right to update these terms and conditions without prior notice. Continued use of our services will be deemed as acceptance of the revised terms.
7. Contact Us
If you have any questions regarding these terms, please feel free to contact us:
- Email: hire@shimlacabs.com
- Phone: +91 85888 15352
- Address: Beolia, Shimla, Himachal Pradesh, 171001, India
Please also review our Privacy Policy and Refund Policy for more details.